Personal information and privacy rights
We make sure we look after your personal information in line with the Information Privacy Act 2009.
'Personal information' is information that identifies you or reasonably allows you to be identified. Examples include your:
- name
- address
- phone number
- age
- gender
- employer
- job title
- other details about you.
The Office of the Information Commissioner offers guidance on your privacy rights in Queensland.
Information we collect on our website
When you visit our website, we collect some information automatically. We keep this information in our internet access logs.
Cookies
We may use cookies to collect information about how you browse our website. You can manage your cookie preferences through your browser settings.
Log and usage data
We collect information about your visit, such as:
- your IP address, browser type and operating system
- the website you came from
- pages you visit
- the time and date of your visit.
Personal information
We only collect your personal information when you give it to us, for example when you contact us or fill out a form on our website.
We only use your personal information for the purpose we collected it, unless otherwise authorised or required by law.
How we use your information
Log and usage data
We use log and usage data to:
- improve your experience on our website
- understand user behaviour
- gather statistical data
- improve our services
- investigate issues such as service availability.
Personal information
We don't sell, trade, or rent your personal information to third parties for their marketing purposes.
How we use your personal information depends on the type of information you give us. For example, we may use it to communicate with you and get your feedback.
Protecting our rights
We may use your information to prevent fraud, illegal activities, and enforce our policies.
How we protect your information
Security measures
We take security seriously and use standard security measures to protect your personal information from unauthorised access, loss, misuse, or alteration. However, while we strive to keep your information secure, no online transmission or storage method is completely safe.
Links to other websites
Our website has links to other websites or services. We encourage you to read their privacy statements to understand how they handle your data.
Your rights
You have certain rights regarding your personal information. You can request access to, or correction of, your personal information by contacting us.